About Company
One Point One Solutions Limited engages in the customer life cycle management, business process management, and technology servicing activities in India. The company provides contact center services, such as sales and leads generation, customer care, and debt management and collections services. It offers back-office services, including email and content management, chat bots solutions, and social media management services, as well as billing, payment/settlement, exception management, account maintenance, charge back, dispute management, and data analysis services. In addition, the company provides business solutions, such as workflow management, speech analytics, process automation, and quality monitoring services; and security and compliance services, IT infrastructure services, and omni channel solutions. Further, it offers origination services comprising know your customer (KYC), data administration, IB/OB verification, application screening, fraud verification, and underwriting support services; and customer services, technical help desk, and customers retention services. It serves banking and financial, telecommunications, insurance, airlines, FMCG, consumer durables, retail, e-commerce, travel, and hospitality industries. The company was incorporated in 2008 and is headquartered in Navi Mumbai, India.
