Staffing firm Quess Corp has launched "Origint", a dedicated global capability centre (GCC)-as-a-service offering. The end-to-end service line will help global enterprises set up, scale, and operate high-performing captive centres across India and key international markets.

The June 3 launch is part of Quess’s ambitious plan to pivot from traditional staffing towards high-margin professional staffing, targeting a 60 percent contribution from these businesses by 2030.

The company does not want to benchmark Origint by headcount alone, Quess Corp managing director and group CEO Guruprasad Srinivasan said. “By 2030, if 59 percent of general staffing can come down to 41 percent, and if my high-margin businesses can come to 60 percent, that is what we are aiming for. Both will continue to grow,” he said.

Origint offers an integrated suite of workspace solutions, technology, compliance management, talent acquisition, and tailored support, currently unmatched as a single, end-to-end service by any competitor, the company said.

India is home to more than 1,700 GCCs, which are typically set up by a company to carry out information technology (IT) and related business functions. These centres contributed to 17 percent YoY tech workforce growth, adding nearly 1.8 lakh jobs in 2024, with a projection of reaching $105 billion by 2030, employing 24 lakh professionals.

Quess draws from its vast experience in staffing and will utilise its deep domain expertise and proprietary sourcing, serving over 350 GCC clients, with plans to onboard more.

“Our ability to think seven/eight steps ahead is much faster. By the time we come at that point, we already have access to talent, pre-built infra, so that lead time of 30/60/90/120 days essentially gets reduced to a larger extent if not eliminated,” Srinivasan said in the FY25 investor presentation.

The presentation revealed that GCC services contributed significantly to Quess’s professional staffing growth, resulting in a 42 percent year-over-year increase in EBITDA.

“We are reshaping our revenue mix from general staffing to high-value services,” Srinivasan said, adding it aligned with the company’s ambition to be a technology-driven workforce ecosystem.

The Bengaluru-headquartered firm, which announced its first GCC client last quarter, is confident of delivering a “good double-digit growth” during FY26, led by core segments, information technology (IT), and GCC hiring and exiting legacy contracts

"Even if we grow at 11-12 percent at this size, all put together across segments, we will still deliver a double-digit growth," Srinivasan told a source on May 21.

Lohit Bhatia, president, workforce management, Quess Corp, said Origint will partner with its demerged entities — Digitide for AI-first digital solutions and Bluspring for infrastructure management. "With this holistic approach across people, platforms, and precision delivery, we are poised to reimagine the GCC playbook," Bhatia said.